General Terms & Conditions
We welcome all the members & their family members to the fold of ‘Sunny Travels’ family. Let us make your tour memorable & enjoyable by bridging together our efforts & your co-operation. In order to avoid any misunderstandings &to ensure the smooth running of the tour, members are requested to read & understand the following terms & conditions at the time of booking.
The passengers shall be deemed to have authorised the company for the reservations on their behalf for railways, air, hotels, buses etc.
Members are requested to report at the Bus / Car / Sumo etc. parked in the parking area of the railway station with their bag & baggage. Loading and unloading on railway station will be done by the company. One of the family members should ensure that his baggage have been loaded in the bus / vehicle. At hotels assistance of waiters / room boys may please be availed of. Avoid heavy & odd size baggage. Please take care of your luggage as well as fellow passengers. Company will not be responsible for any loss during the tour. Seat nos. 1 & 2 in the bus are reserved for the Organizers. Seating rotation chart will be displayed at the driver cabin glass for entire tour. Members are requested to occupy their seats daily as per the chart.
Generally most of the hill stations have water shortage & electricity voltage problems. We will have to co-operate with the hotel Management in such situations. Also, there are traffic & parking problems at most of the hill stations & tourists centres, therefore we are required to co-operate with bus drivers.
At snow points buses go up to the point where Police / Military permits, therefore members are required to go on their own either by pony or van up to the snow.
Food will be served by buffet system in the dinning hall in the hotel. For fasts like 'Sankashti' & 'Ekadashi' only the fast items will be served if there is a stay at the hotel. Food includes bed tea, breakfast, lunch and dinner. Non-veg will be provided twice in a week, however at religious places and on religious tours vegetarian food only will be provided.
Management reserves the rights to change amend any given programme, if situation so warrants. Management also reserve right of admission.
If the minimum 18 tourists are not there, then the tour will be cancelled & the advance paid will be refunded by cross A/C payee cheque, or individual package booking will be provided as per our individual packages.
All members are requested to join the tour on their own risk. Company will not be responsible for any loss to the life or property during the tour. Right of change / amend / admission to the given programme is reserved. Organisers do not accept any liability if any programme gets cancelled or undergoes change for whatsoever reasons like natural calamities, strikes, political disturbances, accidents, breakdown of vehicle, weather or late running of railways / air / buses etc. Because of this, if cost of the tour increases then additional cost will have to be borne by the members. Any goodwill gesture or help extended by the company to the passenger to minimize such loss or damage will not constitute an admission of such liability or waiver, Kalyan Jurisdiction.
The tour cost is based on the rates prevailing on 1 st January. Any increase thereafter in the rates of any services like Rail / Air / Hotel / Ship / Bus etc. Will have to be borne by the tourist.
Government Service Tax is not included in the tour cost, the actual Tax at prevailing rate will be collected from the tourist.
We are basically Travel & Holiday organisers. We do not control or operate any Air Line or any other mode of transport like Shipping, Airways, Motors, Buses, Coach etc. We also do not control or own any Hotel or Transport facility stated in the itinerary. We take utmost care in selecting all the ingredients for making your Holiday a comfortable one. We only select but do not have any control in the running of them. Thus, we are not responsible for any injury, loss, personal harm, death or damage to the person or property which may be caused by on account of any act or omission or default on the part of management or employees of any independent contractor arising out from our normal selection.
In most of the hotels very few 3 bedded or 4 bedded rooms are available. Therefore, for the family of 3 or 4 members, extra mattress are provided by the hotels & separate cot may not be provided depending upon the policy of the hotel management.
The cost of items not included in tour cost are - rail journey, air travel, airport tax, food in rail journey, medical expenses, room heater, boating, horse riding, elephant, camel rides, jungle safaries, expenses on taxi sledge or horse ride to go from buses to the snow point, pony or doli charges at pilgrim places, tips, coolie at all places, personal expenses & any other things not mentioned in the list of the 'Tour Cost Includes'.
Management reserves its right to interpret any clause, terms, conditions of tours, package, service provided etc. And management's decision in this regard is final & binding on all tourists. No dispute as regards interpretation will be entertained.
We do not undertake any liability on cancellation done by the tourists for whatsoever reason. They will solely be responsible for any loss due to cancellation.
If cancellation occurs of Air / Rail / Hotel / Resort / Any state Tourism etc, their respective cancellation rules are applicable & refund payable will be given to the passenger after receipt of refund, from the respective managements after deducting the processing charges.
If cancellation occurs for whatsoever reason, the following cancellation charges will be applied.
Processing Fee of Rs. 250/- per change / amendment if requested after booking is done.
Sunny Travels: Mobile - Satish Gogate - 9869629549, 9321629549 & Mobile - Neeta Gogate - 9869790169, 9423931739 Email: firstname.lastname@example.org